At Jamies Trading Cards, we take the integrity and authenticity of all products seriously. Due to the collectible nature of trading cards and market volatility, please read the following policies carefully before making a purchase.

🎴 Trading Card Products (Pokémon, One Piece, Yu-Gi-Oh!, Dragon Ball, etc.)

❌ All Sales Are Final

All trading card product sales are final.

We do not accept returns, refunds, or exchanges for:

Change of mind
Buyer’s remorse
Dissatisfaction with pull rates
Market price changes after purchase

📦 Sealed Product Policy

All factory-sealed products (booster packs, boxes, tins, etc.) are sold as-is and are non-returnable once opened.

We cannot guarantee pull rates, card condition, or contents, as these are controlled by the manufacturer.

🃏 Single & Graded Cards

All single cards and graded cards are final sale.

We ensure all items are:

100% authentic
Accurately described

Due to market fluctuations, we do not offer returns or exchanges on these items.

📦 Pre-Order Policy

By placing a pre-order, you agree to the following:

📅 Release Dates & Shipping

All pre-order items will be shipped after their official release date
Release dates are subject to change by suppliers without notice

If your order includes both pre-order and in-stock items:

The entire order will be held and shipped together once all items arrive

If you want other items sooner, you must place a separate order

⚠️ Pre-Order Policy

Due to the limited nature of these products, supplier allocations, and the ever-changing TCG market, all pre-orders are strictly non-refundable and cannot be cancelled once placed.

No refunds or cancellations will be issued due to market price fluctuations or if the retail price decreases after your purchase. All preorder items are secured and purchased from our suppliers at the time your order is placed, based on the wholesale cost applicable at that time.

⚠️ Allocation Disclaimer

Pre-orders are subject to supplier allocation.

If we are unable to fulfil your order due to allocation shortages, you will be offered:

A full refund, or
Store credit

🚚 Shipping Delays

We are not responsible for delays caused by:

Suppliers or distributors
Shipping carriers
Customs or import processing

We will always communicate updates where possible.

📦 Damaged or Incorrect Items

If your order arrives damaged or incorrect:

Contact us within 48 hours of delivery
Provide clear photos of packaging and product

If approved, we may offer:

Replacement
Store credit

This is handled at our discretion.

📬 Lost or Stolen Packages

We are not responsible for packages once marked as delivered by the carrier.

For high-value orders, we recommend:

Extra shipping insurance
Signature on delivery

👕 Apparel (T-Shirts)

We stand by the quality of our apparel.

If your item is damaged, defective, or misprinted, you may request:

Replacement item, or
Full refund

Conditions:

Must contact within 30 days of delivery
Provide photo evidence
Item must be unused and unwashed (unless defective)

Not Covered:

Change of mind
Incorrect sizing
General wear and tear

💳 Order Cancellations (Non Pre-Order)

Cancelled or refunded orders incur a 3% cancellation fee.

This covers non-refundable payment processing fees charged at the time of purchase.

✅ Agreement

By completing a purchase with Jamies Trading Cards, you confirm that you have read, understood, and agreed to these terms.

📢 Stay Updated

Want first access to new releases and restocks?

Join our mailing list — we always notify our email subscribers first before stock goes live.